Evaluation - The Service and Benefits
Evaluation of the implementation of your training solutions is probably the most important aspect of training yet is also the most time consuming - so is one of those areas that tend to be dropped when the pressure is on. However evaluation enables you to measure the performance of your people and how this has been optimised through any training interventions. By focusing on how the skills, knowledge and behaviours have been changed, enhanced and applied in the workplace for improved performance you can even measure increased staff commitment and motivation.
In the majority of cases the only "evaluation" that takes place is the feedback sheets at the end of a course, and perhaps some informal feedback from delegates and line managers. But how do you truly know that the investment you have made is having an appropriate return, in terms of expenditure and performance. Without an evaluation process you could continue to make the same mistakes year after year, losing your organisation precious resources.
But how do you gain that balance between ensuring the learning strategy you have in place is successful and finding the time to carry out effective evaluation along with your daily operations? If you have planned your training strategically the evaluation process should be easy to identify. Even where a less structured approach has been used an evaluation system can be put in place, but it can be more difficult to measure certain aspects. Leading Legends helps you to identify the right evaluation system for you and designs a process that will work within your own organisation, dependent on size, investment in training and empowerment of your team. By using an effective evaluation process you will be able to prove that the training processes are having a positive impact on the bottom line - and that they are not an unnecessary drain on resources.
If you need to prove this impact in your role and organisation then contact us to discuss the options available to you in achieving this goal.
The Difference
Leading Legends has considerable experience in designing and implementing evaluation systems, and as a stand-alone system when needed. These processes not only measure improved performance but also encourage individual ownership and line management involvement. More importantly the processes you implement can measure improvement on the bottom line in monetary terms - an area that always interests the senior management team!
Whether you need help with ad hoc evaluation to gain real feedback on improvement in performance or you need a system to be designed that you can successfully implement in your organisation we can help. We believe you need more than "happy" sheets to measure your return on investment and we are sure you would agree if you had the opportunity to implement such a process - with Leading Legends you can. How many other organisations do you know that will help you to achieve this and to such an extent?
Well that is the difference!
